+27 71 131 3653HOME / FAQ
Frequently Asked Questions
Answers to common questions about our services, training, and how to get involved with OMHA.
What is the Optimal Mental Health Alliance (OMHA)?
OMHA is a registered South African Non-Profit Company (NPC 2026/162393/08) dedicated to bringing human-centric mental health care into workplaces and communities. We focus on four core training programmes: Stress Management, Care for the Caregiver, Mental Health for Managers, and Building Resilience.
Who can access OMHA’s services?
Our services are available to individuals, families, caregivers, and organisations of all sizes, including corporates, non-profits, schools, and clinics.
How do I book a session or training?
Simply reach out to us via our Contact Us page or email, and a member of our team will get back to you to discuss your needs and confirm a booking.
Do you offer virtual sessions?
Yes, we offer both virtual and in-person sessions and training, so you can choose whichever option works best for you or your team.
How long is a counselling session, and how many will I need?
Session length and the number of sessions needed vary from person to person. During your first consultation, our practitioner will discuss a plan tailored to your specific circumstances.
How can my organisation partner with OMHA?
We welcome Corporate Social Investment (CSI) partnerships and sponsorships. Visit our Support Our Mission page or contact us directly to discuss partnership opportunities.
How do I make a donation?
You can support OMHA via direct EFT bank transfer. Visit our Support Our Mission page for full details, or get in touch and we’ll guide you through it.
Are your training programmes accredited?
Our programmes are developed and delivered by qualified mental health professionals in line with best-practice standards. Please contact us directly for specific accreditation details relevant to your organisation’s requirements.
Can workshops be done on-site?
Yes, we offer on-site workshops and training at your workplace or venue, as well as virtual delivery options.
When do I pay?
Payment terms will be confirmed with you when your session or training is booked. Please contact us for details on invoicing and payment timelines.
Do you offer group discounts?
We are happy to discuss tailored pricing for group bookings and organisational packages. Contact us to find a solution that fits your team’s needs and budget.
What should I do in a mental health crisis?
If you or someone you know is in crisis, please contact one of these 24/7 South African helplines immediately: Cipla 24hr Mental Health Helpline (0800 456 789), SADAG Suicide Crisis Line (0800 567 567), Lifeline South Africa (0861 322 322), or Childline South Africa (116).
STILL HAVE QUESTIONS?
We’re Here to Help
Can’t find the answer you’re looking for? Reach out and our team will be happy to assist.